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Case Study

SaaS
Acme Analytics
Challenge

Acme Analytics struggled with a 68% drop-off rate during onboarding. New users found the dashboard overwhelming and failed to complete their first report within the trial period.

Solution

We redesigned the onboarding flow with progressive disclosure, guided tours, and a simplified first-run experience. Key actions were surfaced contextually instead of shown all at once.

Results

42%

Lower onboarding abandonment

3.1x

Improvement in paid signups

4 min

Down from 22 minutes