This block + 6,000 more — yours with Pro

Chat Customer Support

41/200
Docs
SupportTKT-48291
MC
Maya ChenSupport
Conversation started — Category: Integration
MC
Maya Chen10:02 AM

Hi there! I'm Maya, your support specialist. How can I help you today?

YO
You10:03 AM

I'm having trouble connecting my Stripe account. The integration page shows an error after I authorize.

MC
Maya Chen10:04 AM

I can help with that. The authorization error usually happens when the redirect URI doesn't match. Can you confirm which environment you're using — development or production?

YO
You10:04 AM

I'm on production. The URL is https://app.acme.com/integrations/stripe/callback

MC
Maya Chen10:06 AM

Found the issue. Your Stripe dashboard has the redirect URI set to /stripe-callback instead of /stripe/callback. I've updated it on our end. Can you try authorizing again?

YO
You10:07 AM

That worked! It's connected now. Thanks for the quick fix.

MC
Maya Chen10:07 AM

Glad it's working! Is there anything else I can help you with today?

YO
You10:08 AM

No, that's everything. Thank you!

Rate this conversation