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Dashboard Incident Timeline

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Incident Timeline

Postmortem reviews and corrective actions

5 incidents·4 resolved1 pending
Payments APICheckoutBillingResolved
Root cause

A misconfigured connection pool limit in the Stripe integration caused all payment threads to block after a traffic spike. The pool size was set to 10 instead of 100 during a config migration.

Corrective actions

Added connection pool size to infrastructure-as-code with automated validation. Created a load test that verifies pool exhaustion does not occur at 3x peak traffic.