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Chat Agent Assignment

React agent assignment chat block for Next.js with department selection cards, animated connecting state, agent profile card with rating and languages, and live conversation handoff using TypeScript, shadcn/ui, and Tailwind CSS

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Route chat conversations to the right support agent with this React and Next.js block. The three-phase flow starts with a bot greeting and department selection cards (Sales, Technical, Billing), transitions through an animated connecting state with pulsing dots, and resolves with an agent profile card showing name, role, rating, average response time, and languages. The conversation then continues as a live chat. Built with TypeScript, shadcn/ui Avatar, Badge, and Button components, and Tailwind CSS. Perfect for customer support platforms, live chat routing, and help desk agent assignment workflows.

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Last updated on March 30, 2026

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